THE RELATIONSHIP OF COMMUNICATION SATISFACTION, JOB SATISFACTION, AND SELF-REPORTED ABSENTEEISM

AUTHOR:

Lindsay Nicole Ehlers

A Thesis Submitted to the Faculty of Miami University in partial fulfillment of the requirements for the degree of Master of Arts Department of Speech Communication, Miami University Oxford, Ohio, 2003

ABSTRACT:

The purpose of this paper is to examine the relationship between communication satisfaction of employees with co-workers, supervisors, and upper management, job satisfaction and selfreported absenteeism. It is hypothesized that communication satisfaction has a positive influence on job satisfaction. Job satisfaction and self-reported absenteeism were explored as well as the relationship of job satisfaction playing a mediating role between communication satisfaction and absenteeism. Results were analyzed with correlations, multiple regressions and t-tests. It was that found communication satisfaction with co-workers, supervisors and upper management have significant positive relationships with job satisfaction. The study found job satisfaction had no significant relationship to performing the mediating role between communication satisfaction and absenteeism. This paper also presents limitations and directions for further research.

FULL TEXT: THE RELATIONSHIP OF COMMUNICATION SATISFACTION, JOB SATISFACTION, AND SELF-REPORTED ABSENTEEISM

No Comments Yet

No comments yet.

Comments RSS TrackBack Identifier URI